diff --git a/media/css/reports.css b/media/css/reports.css
index ebd08cf1a80382c64229c0de068397802826d460..f6d4e6c0dda1052e492f20f3db94b299ba5175f5 100644
--- a/media/css/reports.css
+++ b/media/css/reports.css
@@ -3,7 +3,7 @@
     cursor: pointer;
 }
 
-.repBlock {
+.issue {
     border: solid;
     border-width: 1px;
     border-color: #8ba7f6;
@@ -11,17 +11,55 @@
     margin-bottom: 10px;
 }
 
-.reqImg {
+.issue:hover {
+    /*background-color: #eef1f2;*/
+}
+
+.requestImgBlock {
     float: left;
-    width: 100px;
+    max-width: 100px;
+    max-height: 100px;
+    margin: 5px;
 }
+img.requestImg {
 
-.repInfo {
+    max-width:100%;
+
+}
+.requestInfo {
     display: none;
 }
-/*
-select, option { color: #000; }
-select.closed, option[value="closed"] { color: #008000; }
-select.opened, option[value="opened"] { color: #0000ff; }
-select.processed, option[value="processed"] { color: #ffff00; }
-*/
+
+
+.requestStatus {
+    display: inline-block;
+    padding: 5px;
+    border: 1px solid #ddd;
+    background-color: inherit;
+    color: #303030;
+    /*-webkit-appearance: none;*/
+    /*-moz-appearance: none;*/
+    /*appearance: none;*/
+}
+
+
+.requestStatus:hover {
+    border: 1px solid #8ba7f6;
+}
+
+
+.requestStatus option {
+    padding: 1px 10px;
+}
+
+.caret {
+    display: inline-block;
+    width: 0;
+    height: 0;
+    margin-left: 2px;
+    vertical-align: middle;
+    border-top: 4px solid;
+    border-right: 4px solid transparent;
+    border-left: 4px solid transparent;
+}
+
diff --git a/media/js/reports.js b/media/js/reports.js
index 37daaaebbbb95e56570d2099a3a4751078275d55..78087db6704688688ae652ef92a820e6ba559fc4 100644
--- a/media/js/reports.js
+++ b/media/js/reports.js
@@ -1,8 +1,8 @@
 $(function () {
     $(".errTitle").click(function (e) {
-        var id_click = e.target.id;
-        var id_id = id_click.replace('errTitle', '#repInfo');
-        $(id_id).slideToggle(300);
+        var currentID = e.target.id;
+        var descriptionID = currentID.replace('errTitle', '#requestInfo');
+        $(descriptionID).slideToggle(300);
     });
 
 
@@ -18,9 +18,6 @@ $(function () {
         var requestId = e.target.id.replace('requestStatus', '');
         var status = $(this).val();
         $(this).prop( "disabled", true );
-        // $(this).removeClass("opened");
-        // $(this).removeClass("closed");
-        // $(this).removeClass("processed");
         $.ajax({
             type: "POST",
             url: URLdir + "handler/errMessages/setStatus",
@@ -40,7 +37,6 @@ $(function () {
                 $(".requestStatus").prop( "disabled", false );
             }
         });
-        // $(this).addClass(status);
 
     });
 });
diff --git a/media/js/supportDialog.js b/media/js/supportDialog.js
index 39f37f6dce264e3d4cbac88ff91425e335308dfd..72f8686b187f33f11d7f41aeb0820ddbe152eb84 100644
--- a/media/js/supportDialog.js
+++ b/media/js/supportDialog.js
@@ -127,6 +127,7 @@ $(function () {
                     jSendBut.removeAttr('disabled');
 
                     wnd.hide();
+                    requestID = NULLrequestID;
                 }
             });
         });
diff --git a/~dev_rating/application/classes/Model/Support.php b/~dev_rating/application/classes/Model/Support.php
index 387011548bf4b43e917871817faa5a08a70a8f3b..2903b8fb5c96ddb7365c97f49b8eb405d94c7cab 100644
--- a/~dev_rating/application/classes/Model/Support.php
+++ b/~dev_rating/application/classes/Model/Support.php
@@ -3,7 +3,7 @@
 class Model_Support extends Model
 {
     // return request ID
-    public static function newRequest($accountID, $description, $title, $isImg) {
+    public static function newRequest($accountID, $title, $description, $isImg) {
         $sql = "SELECT `CreateRequest`(0, :account, :title, :description, :isImg) AS 'Num';";
         return DB::query(Database::SELECT, $sql)
             ->param(':account', (int) $accountID)
@@ -14,7 +14,7 @@ class Model_Support extends Model
     }
 
     // returns status code
-    public static function updateRequest($requestID, $accountID, $description, $title) {
+    public static function updateRequest($requestID, $accountID, $title, $description) {
         $sql = "SELECT `CreateRequest`(:requestID, :account, :title, :description, :isImg) AS 'Num';";
         return DB::query(Database::SELECT, $sql)
             ->param(':requestID', (int) $requestID)
diff --git a/~dev_rating/application/views/support/errors.twig b/~dev_rating/application/views/support/errors.twig
index cf79a5276d7768246fe709a97dbdc92f8daeff9a..2b4d60f2fa07894c5e8f11e4a5838bb5081e41d8 100644
--- a/~dev_rating/application/views/support/errors.twig
+++ b/~dev_rating/application/views/support/errors.twig
@@ -12,7 +12,7 @@
 
 {% block main_content %}
     <div style="padding-bottom: 10px">
-        <select id="statusFilter">
+        <select id="statusFilter" class="statusFilterSelect">
             <option value="all" {% if Filter == 'all'%}selected{% endif %}>all</option>
             <option value="opened" {% if Filter == 'opened'%}selected{% endif %}>opened</option>
             <option value="processed" {% if Filter == 'processed'%}selected{% endif %}>processed</option>
@@ -22,31 +22,29 @@
 
     <div class="listPage">
         {% for req in Requests %}
-            <div class="repBlock">
+            <div class="issue">
                 <div>
                     <div class="errTitle" id="{{ "errTitle"~req.ID }}" style="float: left">{{ req.Title }}</div>
 
                     <div style="float: right">
                         <select class="requestStatus" id={{ "requestStatus"~req.ID }}>
-                            <option value="opened" {% if req.Status == 'opened'%}selected{% endif %}>opened</option>
+                            <option value="opened" {% if req.Status == 'opened'%}selected{% endif %}>opened </option>
                             <option value="processed" {% if req.Status == 'processed'%}selected{% endif %}>processed</option>
                             <option value="closed" {% if req.Status == 'closed'%}selected{% endif %}>closed</option>
                         </select>
+                        {#<b class="caret"></b>#}
                     </div>
                 </div>
-                {#<div style="float: left">{{ ind }} </div>
-                <div style="float: left">{{ req.ID }}</div>#}
-                <div id="{{ "repInfo"~req.ID }}" class="repInfo">
-                    <div class="reqImg">
+                <div id="{{ "requestInfo"~req.ID }}" class="requestInfo">
+                    <div class="requestImgBlock">
                         {% if req.IsImage == '1' %}
                             <a href="{{ [URL.site("support/image"), req.ID]|join('/') }}" target="_blank">
-                                <img src="{{ [URL.site("support/image/preview"), req.ID]|join('/') }}">
+                                <img class="requestImg" src="{{ [URL.site("support/image/preview"), req.ID]|join('/') }}">
                             </a>
                         {% endif %}
                     </div>
-                    <div><p>{{ req.Description }}</p></div>
+                    <div><span style="white-space: pre-line">{{ req.Description }}</span></div>
                 </div>
-
             </div>
         {% endfor %}
     </div>